Enable partners to sell Adobe Stock Credit Packs

The Adobe Stock Credit Packs provide greater flexibility and convenience for teams and customers who require additional licensing options beyond their subscription plans. It also boasts distinct business rules that diverge from the norms observed in other Adobe products; it neither co-terms, prorates, nor auto-renews, among other unique characteristics.

Limitations

The Stock Credit Pack products cannot be:

• Combined with non-stock products in the same cart
• Upgraded or downgraded
• Canceled except within a 14-day grace period, provided they have not been consumed.

Prerequisites

Before selling Adobe Stock Credit Packs, partners must ensure that their marketplace has the following functionalities enabled. Follow these steps sequentially.

1. Set up Adobe integration, if not done already. Refer to Configure and sell Adobe products for more details.
2. Set up pricebooks for all applicable levels with the same price across all levels as these products have price tiers, do not contribute to volume discounting or 3YC but get a price lock.

📝 Note: As these products fall under the ‘license’ discount category, they must be part of the Level pricebooks (Level 01/02/12/13 and so on) and not the Tier pricebooks (Tier T1/T2/TA/TB and so on).

3. Enable Adobe 3YC program, if not done already. Refer to Enable partners to use Adobe 3YC program for more details.
4. Contact your AppDirect technical representative to enable the required functionalities.

Onboard the products

Contact your AppDirect technical representative to onboard the products.

Special use case

This section describes the steps you must follow in different use-case scenarios.

Partners already have customers with Stock Credit Pack subscriptions on the platform before activating the feature

If there are customers with Stock Credit Pack subscriptions, the partners must follow the below steps:

1. Remove the existing product profiles published with the separate developer company.
2. Migrate existing subscriptions to newly onboarded Adobe products. Ensure that they are migrated with the right price during migration.

Frequently Asked Questions (FAQs)

Have more questions about the Adobe Stock Credit Packs? This section provides answers to some of the commonly asked questions related to the Adobe Stock Credit Packs.

How are Stock Credit Packs different from other Adobe products?

The following business rules apply to Stock Credit Packs:

• Stock credit packs do not co-term, prorate, or auto-renew so no rollover of unused quantities.
• They do not contribute to Volume Discounting or 3YC Commitment quantities, yet they are eligible for a price lock.
• While Pricebook Levels must be configured, the pricing remains the same across all levels.
• Cancellation of stock credit packs is only permissible within a 14-day return window, provided they remain unused.

Where can I check the consumed quantity of Stock Credit Packs on the marketplace?

To check the consumption, follow the below steps:

1. Go to Manage > Account > Manage Apps. The Manage Apps page opens.
2. Click on the Adobe Stock Credit Pack product tile.
3. Click on the Consumption tab to see the total quantity and consumed quantity of a particular subscription.