Configure and sell Adobe products

On a marketplace, you can sell Adobe products as a direct Adobe reseller. To sell Adobe products as described in this section, you must be a platform owner with a marketplace.

Prerequisites

• Get the Distributor, API client details, and Adobe Reseller ID from the Adobe distributor or reseller.

• Complete the following marketplace settings:

  • Add ADOBE_RESELLER_ID custom attribute in your marketplace if not already present. For more details, refer to Create the Reseller ID custom attribute.

  📝 Note: Setting up custom attributes is a one-time activity. After you set it up, the purchaser will be prompted to enter the Adobe Reseller ID for the first purchase on the marketplace. Alternatively, the partners can request their AppDirect Technical Representative to configure it through backend APIs so that the purchaser does not need to enter the ID for the first purchase.

  • Select the ‘Enable edition level subscription restrictions’ checkbox if not already done. For more details, refer to Configure subscriptions. This setting helps in enabling the product level restrictions which further helps in blocking the edition switch flows.

  ⛔ Caution: This is a channel-level setting and will impact other products available in the marketplace.

  • Select the ‘Allow Developers to configure contract restrictions per price’ and ‘Enable advanced options for subscription changes with contracts’ checkboxes. For more details, refer to Configure contracts.

  • Contact your AppDirect technical representative to request the Enable scheduled cancellation setting (with the termination fee as 100%). This high-risk setting is disabled by default because it changes cancellation behavior on the marketplace.

  • Clear the Assign and Unassign checkbox before publishing the application as user assignment is not allowed.

    

Complete the following steps:

• Contact your AppDirect technical representative to request the syndication of products.
• Configure a connector for Adobe.
• Set up price books for Adobe VIP.
• Create product profiles. Contact your AppDirect technical representative for new product inclusion in your catalog.

Limitations

The Adobe connector configuration has the following limitations:

• Reseller account management through Adobe API is not supported.

• Customers are only allowed to decrease the units when the reduction in units matches the recent order quantity for the subscription (recent orders = orders within the past 14 days).
  If there are two recent orders that match the reduction in quantity, the most recent one will be returned.

• Subscription units decrease after the grace period can happen at the end of the contract only.

• Adobe distributors only sell in one currency. If a reseller wants to sell in more than one currency they have multiple distributor IDs from Adobe.