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Enable partners to sell promo or intro SKUs from Adobe

Adobe offers special SKUs known as promo or intro SKUs, available at minimal prices and governed by unique business rules defined by Adobe. This section outlines how partners can enable the sale of these SKUs through their marketplace.

  • Promo or intro offers with auto-renewal:
    • Promo or intro SKUs set to auto-renew will renew seamlessly to their corresponding non-promo SKUs upon contract term completion.
    • Post-renewal, the subscription will reflect the consolidated units of both promo and non-promo editions in the non-promo subscription.
  • Promo or intro offers without renewal:
    • Promo or intro SKUs configured without auto-renewal will expire naturally at the end of the contract term.
    • There will be no automatic renewal to any other SKU type post-expiry.

Prerequisites

Before starting commerce for promo or intro-type offers, partners must enable the following functionalities on their marketplace. Follow these steps sequentially.

  1. Configure Adobe integration on the marketplace.
  2. Contact your AppDirect technical representative to enable the required functionalities.
  3. Set up pricebooks for all applicable levels and products.
  4. Enable Adobe 3YC program, if not done already. Refer to Enable partners to use Adobe 3YC program for more details.

Caution: Double-check all prerequisites and marketplace settings as specified in this section, even if previously configured. Do not migrate any customer before completing the above steps.

Onboard products​

Contact your AppDirect technical representative to onboard the products.

Frequently Asked Questions (FAQs)​

Have more questions about selling promo or intro SKUs from Adobe? This section provides answers to some of the commonly asked questions related to selling promo or intro SKUs.

How is the product profile configured for a promo product?

The catalog team configures product profiles and always keeps them updated. Partners must refrain from creating their versions as it may lead to errors and discrepancies.

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