Microsoft Customer Accounts report

The Microsoft Customer Accounts report lists companies on your marketplace that have a linked Microsoft tenant, together with Microsoft Customer Agreement (MCA) status and related dates. Marketplace Managers can use the report for portfolio-level monitoring—for example, to find companies where the MCA is missing or expired and self-serve ordering or provisioning may be affected. Values in the report reflect the latest completed synchronization cycle (point-in-time data).

In the Report Center, this report type appears in the Report type list as Microsoft Customer Accounts Report with an asterisk (*), which means the fields can be customized. You can still generate a predefined layout by selecting Create standard report under Customize report fields so that recommended fields stay selected, as in the following example.

📝 Note: This report is available to Marketplace Managers and Network Managers. This feature must be enabled by AppDirect for your marketplace and for your role. Contact your AppDirect technical representative for information. Additionally, some of the fields described in the table may not be included for your role. To see all of the available fields, click the Choose Fields tab in the Customize reports section on the Create Report page. See Create reports for more information. In-app notifications for missing MCA are not included in this report.

For more information on how customers accept a Microsoft Customer Agreement during purchase, see Microsoft Customer Agreement (MCA) attestation. For email alerts when an MCA attestation reaches a final outcome, see Email notifications for MCA attestation outcomes in that topic.

For general steps to create and download reports, see Create customized reports and Download reports.

Following is a description of each column heading.

Heading	Description
Company name	Name of the company on the marketplace.
Company ID	Unique identifier for the company.
Microsoft tenant ID	Microsoft tenant ID associated with the company when a tenant link exists.
Microsoft domain name	Microsoft domain name associated with the company, when available.
MCA status	State of the Microsoft Customer Agreement. Possible values include valid, expired, and missing.
MCA agreement date	Date associated with the MCA, when available from synchronized data.