Download reports

After you create reports, you can view them on the Download Reports page. All Marketplace Managers within a marketplace can view all created reports.

For a list and description of each report type, see Report descriptions.

For instructions on how to re-run a failed report, see Re-run a report.

To download reports

📝 Note: If the AppDirect logo appears in the upper-left corner of the page, when Manage > Marketplace appears in this topic, click the grid icon > Switch to | Store, instead.

Note: If the AppDirect logo appears in the upper-left corner of the page, when Manage > Billing and Distribution, or Manage > Developer appears in this topic, click the grid icon > Switch to | Distribution, instead.

1. Go to any of the following, depending on your role:

   • Marketplace Manager—Manage > Marketplace > Reports > REPORTS | Download Report.

   • Developer—Manage > Billing And Distribution > Reports > REPORTS | Download Report.

   • Company Administrator—Manage > Account > Reports > REPORTS | Download Report.

   • Network Manager—Manage > Network > Reports > REPORTS | Download Report.

   • Reseller—Manage > Reseller > Reports > REPORTS | Download Report.

   • Reseller Manager—Manage > Reseller > Reports > HOME | Download Reports.

   Note: If you schedule a report to be created at a later date, it only appears on the Download Reports page after it is created. You can view and manage the settings for scheduled reports on the Manage Reports page. See Manage scheduled reports.

   Each row includes one report and displays information about the report, as follows:

   • Options—Download, re-run, or delete the report
   • Status—Successful, In Progress, or Failed. You can only download reports with a Successful status.
   • Creation Date—Date the report was created
   • Created By—Name of the user who created the report
   • Report Name—Name that the creator gave to the report
   • Template—Type of report (see Report descriptions).
   • Start Date—Data included in the report begins on this date
   • End Date—Data included in the report ends on this date
   • File name—System-generated report name

2. (Optional) To find the report that you want to download, click the Show Filters button. This opens additional options to filter by report type and date. Click Show All to see all filters, then select the report type from the drop-down list.

   • To see reports within a specific date range, click the calendar icon to enter From and To dates. The reports in the filtered list are based on your time zone. The report includes data from 00:00:00 on the start date up to 23:59:59 on the end date. For example, if you select March 1 to March 15, the report includes data from 00:00:00 on March 1 to 23:59:59 on March 15.

3. (Optional) Click the column headings to change the order in which rows are displayed. For example, click the Creation Date column heading to toggle the view between most recently created to earliest created.

4. In the row that contains the report that you want to download, click the gear icon in the Options column, then select Download from the drop-down list. The report is downloaded to your Downloads folder.