Users

❗ Important The v1 version of user listing and user details pages is deprecated and no longer available for new product integrations. Existing v1 integrations continue to work, but v1 is no longer available for new marketplaces, and enhancements will no longer be made to v1 user listing and details pages. Support for v1 will end when the product is retired (planned for May 26, 2022). For more information, see Product lifecycle phases. If you see the New Lead or Purchase button on user listing and details pages, your marketplace currently uses v2 for company pages. Contact your AppDirect technical representative to have v2 enabled for your marketplace.

📝 Note: If the AppDirect logo appears in the upper-left corner of the page, when Manage > Marketplace appears in this topic, click the grid icon > Switch to | Store, instead.

On the AppDirect platform, user and company accounts are tightly associated and have a number of dependencies:

• Each registered user must be a member of least one company—user accounts cannot exist without a company association.
• Users can be members of multiple companies.
• Each company must have at least one registered user, though most companies have multiple users.
• A company can exist only as long as it has at least one associated user account.

Because of these dependencies, the workflow to create a company also requires the creation of its first associated user account. By default, this first user is assigned the Company Administrator role. Typically, Company Administrators then invite their coworkers to join their company and create individual user accounts.

In general, users are managed by Marketplace Managers from the Users page at Manage > Marketplace > Dashboard > Home | Users. The Users page displays a summary of each registered user's details in a table that is sorted by creation date (most recent first by default). The table includes the following columns:

• Status
• Customer ID
• Name
• Created on
• Company
• Email