Failed Orders report

This customizable report provides details about purchase orders that were created during the selected reporting period and whose status is any of the following:

• Pending remote creation
• Pending asynchronous creation
• Pending manual recovery
• Failed

note

This report is available to Marketplace Managers.

Recommended fields appear by default in the report. However, when you create a report, you can remove default fields or add different fields. In the following table, the last column indicates whether or not the column is included by default. If Marketplace Managers create custom attributes (see Create custom attributes), you can also include those fields when you create the report.

Heading	Description	Included by default?
Partner	Marketplace owner.	Y
Order ID	Unique identifier of the product order on the marketplace.	Y
Company Name	Company name associated with this order.	Y
Company ID	Unique identifier of the company associated with this order.	Y
Customer Name	Customer who purchased the product edition that the order applies to.	Y
Customer ID	Unique identifier of the customer who purchased the product edition that the order applies to.	Y
Customer Email	Email address of the purchasing customer.	Y
Vendor Name	Name of the vendor.	Y
Vendor ID	Unique identifier of the vendor.	Y
Vendor ExternalIdentifier	Vendor's external identifier on the marketplace.	Y
Product Name	Name of the application or product.	Y
Product ID	Unique identifier of the application or product on the marketplace.	Y
Edition Name	Name of the edition associated with the application or product.	Y
Edition ID	Unique Identifier of the edition of the product on the marketplace.	Y
Edition Code	Identifier of the product edition on the marketplace.	Y
Order Creation Date	Date on which the order was generated.	Y
Order Status	The order's status. Possible values: active, canceled, deleted, failed, finished, free trial canceled, free trial expired, initialized, one time, pending remote creation, pending user approval, suspended, upcoming.	Y
Order Billing Frequency	Frequency at which the order is charged. Possible values: one time, daily, monthly, yearly, and so on.	Y
Order Total	Total amount due (sum of all unit fees and flat fees). Does not include tax.	Y
Line Type	Identifies whether the order line applies to the product purchased, the tax, or a discount.	Y
Unit Type	The type of unit purchased (for example, gigabyte).	Y
Quantity Per Unit	Number of items charged.	Y
Price Per Unit	Price paid for each unit purchased.	Y
Unit Total	Total amount due (sum of unit fees and flat fees). Does not include tax.	Y
Discount Code	Discount code applied to the order.	Y
Discount Description	Discount description associated with the order.	Y
Subscription ID	Unique identifier of the subscription on the marketplace.	Y
Subscription Start Date	Date on which the customer's subscription to the product is created.	Y
Subscription End Date	Date on which the customer's subscription to the product ends.	Y
Subscription Status	Subscription status. Possible values: active, canceled, failed, free trial, free trial expired, initialized, suspended.	Y
Reseller User ID	Reseller's identifier in the marketplace.	Y
Reseller Company ID	Reseller’s company identifier.	Y
External Reference Code	Purchase order reference code.	N
Subscription UUID	Identifier on the marketplace of the company’s product subscription (remains unchanged even if the subscription ownership is transferred to another user within the company).	N
Company External ID	Purchasing owner's external identifier.	N
Product UUID	Unique identifier of the application or product on the marketplace.	N
Edition UUID	Unique identifier on the marketplace for this edition of the product.	N
Channel SKU	The marketplace SKU associated with the pricing item.	N