Inform the Company Administrator

AppDirect does not send activation emails to users that were created through migration. Complete the following procedure to inform the Company Administrator that they can log in to your marketplace.

To inform the Company Administrator

📝 Note: This documentation page may refer to Manage > Marketplace in navigation steps. If the Manage option is not available in your navigation, click the grid icon on the top-left corner of your header and click Marketplace.

Do one of the following:

• Enable a registration reminder in Manage > Marketplace > Settings > Custom UI | Customer Notifications > Accounts. Once enabled, an activation email is automatically sent to migrated users two days after they have been migrated successfully.
• Send an activation link. Go to Manage > Marketplace > Marketplace > Home > Users. Select the {name}. Click Manage User and Resend Invitation Email.
• Send an email directly to the Company Administrator and Users to direct them to reset their password https://<marketplace URL>/forgotPassword.