Inform the Company Administrator

AppDirect does not send activation emails to users that were created through migration. Complete the following procedure to inform the Company Administrator that they can log in to your marketplace.

To inform the Company Administrator

📝 Note: If the AppDirect logo appears in the upper-left corner of the page, when Manage > Marketplace appears in this topic, click the grid icon > Switch to | Store, instead.

Do one of the following:

• Enable a registration reminder in Manage > Marketplace > Settings > Custom UI | Customer Notifications > Accounts. Once enabled, an activation email is automatically sent to migrated users two days after they have been migrated successfully.
• Send an activation link. Go to Manage > Marketplace > Marketplace > Home > Users. Select the {name}. Click Manage User and Resend Invitation Email.
• Send an email directly to the Company Administrator and Users to direct them to reset their password https://<marketplace URL>/forgotPassword.