Customer unused purchases report

This report provides detailed information on unused customer purchases, that is, all seats and subscriptions which are active, but remain unused. It includes the following columns and can include additional columns if custom order fields have been configured for your marketplace. See Create custom attributes to learn more.

Heading	Description
Entitlement ID	The customer's subscription ID
Customer Name	The name of the customer (user)
Customer ID	Unique identifier for the customer in the marketplace
Customer UUID	The customer's universally unique identifier (UUID) in the marketplace. The identifier is used for API calls.
Customer External ID	External identifier on the partner's marketplace for the customer
Customer Email	The customer's email address
Company Name	Name of the company to which the customer belongs.
Company UUID	The company's unique universal identifier in the marketplace
Company External ID	External identifier for the company. The marketplace partner’s identifier.
Phone Number	The customer’s phone number
Number of Users	Number of users associated with the product within the company
Signup Date	Date the customer registered in the marketplace, in the format mm/dd/yyyy hh:mm:ss a.m/p.m.
Activate Date	Date the user entered registration details in the marketplace, after receiving the welcome email, in the format mm/dd/yyyy hh:mm:ss a.m/p.m.
Vendor Name	Name of the vendor in the marketplace
Vendor ID	Unique identifier in the marketplace for the application vendor
App Name	Name of the application or product
Edition Name	Name of the edition associated with the application or product
Edition Price	Price of the edition or product
Entitlement Created On	Date on which the subscription was created
Entitlement Status	The status of the subscription. Possible statuses are: initialized, failed, free, trial, free trial expired, active, suspended, and cancelled. For more information, see Order and subscription statuses.
Seats assigned	Number of seats assigned for this product
Active Order Start Date	Date on which an active subscription starts
Active Order End Date	Date the Active Order Ends
Active Order Next Invoice Date	Date on which the next invoice will be billed for an active order
Active Order Billing Frequency	The billing frequency of the product or edition
Tester	Indicates whether or not the user is a tester in the marketplace. The possible values are Yes and No.