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Cart abandonment report

A list that contains details of all customers who after adding items to a cart abandoned transactions. The data in this report can provide valuable insights into customer behavior and help understand potential reasons for cart abandonment.

To create a Cart Abandonment report:

  1. Go to Mange > Marketplace > Reports > Create Report.
  2. Enter a name for the report. In the Report Type field, select Abandoned Cart Report.
  3. Specify other details for the report and click Create Report to generate the report.

The report contains the following column headings, and can It can include additional headings, if custom company fields have been added for your marketplace. See Create custom attributes to learn more.

HeadingDescription
Cart IDA unique identifier for the shopping cart.
CreatedThe date and time when the cart was created.
Last UpdatedThe date and time when the cart was last updated.
StatusThe current status of the cart/transaction.
SubtotalThe transaction amount excluding taxes and shipping fees.
Tax AmountThe estimated tax amount charged for the transaction.
Total AmountThe total transaction amount including taxes and shipping fees.
Buyer Company NameThe company making the purchase.
Buyer Company UUIDThe unique universal identifier of the buyer company in the marketplace.
Buyer Company External IDThe external ID of the buyer company.
Buyer UserThe customer who is paying for the purchase.
Buyer emailThe customer's email.
Buyer TypeThe type of customer.
Owner Company NameThe name of the owner company.
Owner Company UUIDThe unique universal identifier of the owner company.
Owner Company External IDUnique identifier for the sales agent.
Owner UserThe name of the user from the owner company making the purchase.
Owner emailThe email ID of the user from the owner company.
CurrencyThe transaction currency.
LocaleThe default language for the marketplace.
Product IDThe unique identifier of the product or application added to the cart for purchase.
Product UUIDThe unique universal identifier of the product or application added to the cart for purchase.
Product NameThe name of the product or application added to the cart for purchase.
Edition IDThe unique identifier of the product edition.
Edition UUIDThe unique universal identifier of the product edition.
Edition NameThe name of the product edition.
Vendor Company UUIDThe unique universal identifier of the product vendor or application developer in the marketplace.
Vendor Company External IDThe external ID of the product vendor or application developer in the marketplace.

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