Customer suspended purchases report

This report provides detailed information about all subscriptions for which payment is past due and for which, if a grace period is defined, the grace period has elapsed. For more information about suspended orders, see Order and subscription statuses.

Following is a list of the columns included in the report and a description of the included data. The report can also include additional columns if custom order, user and company fields have been configured for your marketplace. See Create custom attributes to learn more.

Heading	Description
Entitlement ID	The customer's subscription ID
Customer Name	The name of the customer (user)
Customer ID	Unique identifier for the customer in the marketplace
Customer UUID	The customer's universally unique identifier (UUID) in the marketplace. The identifier is used for API calls.
Customer External ID	External identifier on the partner's marketplace for the customer
Customer Email	The customer's email address
Company Name	Name of the company to which the customer belongs.
Company ID	The ID of the company in the marketplace
Company UUID	The company's unique universal identifier in the marketplace
Company External ID	External identifier for the company. The marketplace partner’s identifier.
Phone Number	The customer’s phone number
Number of Users	Number of users associated with the product within the company
Signup Date	Date the customer registered in the marketplace, in the format mm/dd/yyyy hh:mm:ss a.m/p.m.
Activate Date	Date the user entered registration details in the marketplace, after receiving the welcome email, in the format mm/dd/yyyy hh:mm:ss a.m/p.m.
Vendor Name	Name of the vendor in the marketplace
Vendor ID	Unique identifier in the marketplace for the application vendor
App Name	Name of the application or product
Edition Name	Name of the edition associated with the application or product
Edition Price	Price of the edition or product
Created On	Date on which the order was created
Status	Order Status. Possible values are: Active, canceled, deleted, failed, finished, free trial canceled, free trial expired, initialized, one time, pending remote creation, pending user approval, suspended, and upcoming. For more information, see Order and subscription statuses.
Future Cancellation Date	The date on which the subscription is scheduled to be cancelled.
Number of assignments	Number of users who were assigned the product prior to the suspension
Order ID	Unique identifier for the order of the product in the marketplace
Order Start Date	Date the subscription starts
Order End Date	Date the subscription ends
Next Invoice Date	Date on which the next invoice will be billed
Total fee	The cumulative amount due after adding up unit fees and flat fees. The value does not include tax.
Billing Frequency	Billing frequency of the product or edition
First Time Buyer	Indicates if this is the first time the customer has purchased this product. The possible values are Yes and No.
Tester	Indicates whether or not the user is a tester in the marketplace. The possible values are Yes and No.