Payment methods

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The Payment Methods page is enabled by default for all new marketplaces, replacing the previous Payment Gateways page. To enable Payment Methods for an existing marketplace, contact your AppDirect technical representative.

The Payment Methods page lets a Marketplace Manager specify the payment methods that are accepted on the marketplace. Unless you are billing your customers completely off-platform, you must enable at least one payment method. These methods can include:

• Credit cards
• Bank accounts
• Alternative payment methods (payment methods that have been developed specifically for your marketplace)

To enable a method, you configure a connector that sends your customers' payment information to a payment gateway. This is a service provider that processes payments, and authorizes credit card or direct payments for online applications and other businesses. You must have your own merchant account with a gateway in order to use that gateway to process payments.

For each marketplace you can select up to one gateway to handle credit card payments, one gateway to handle bank transfers, and any number of alternative payment methods.

AppDirect offers existing support for several credit card and bank transfer gateways, which appear under the appropriate heading when you expand it. You can connect to one of these by supplying the information it requires to identify your merchant account. The exact information required depends on the specific gateway: typically it includes an account username and password, or a merchant key and merchant secret.

If you need to use a gateway that is not listed, AppDirect can create a custom connector which will let you add it as an alternative payment method. Consult your AppDirect technical representative to address your specific case.

After a gateway has been selected, it cannot be changed. However, you can add a new alternative method at any time as long as support for the new method is already in place.

This section contains the following topics:

• Configure payment methods
• Edit payment methods