Edition, unit, and contract restrictions
đź“ť Note: If the AppDirect logo appears in the upper-left corner of the page, when Manage > Marketplace appears in this topic, click the grid icon > Switch to | Store, instead.
If the AppDirect logo appears in the upper-left corner of the page, when Manage > Billing and Distribution, or Manage > Developer appears in this topic, click the grid icon > Switch to | Distribution, instead.
In addition to the contract configuration options explained in Contracts, Developers can restrict the subscription changes that users are allowed to make. For example, restrictions can prevent plan upgrades, and prevent unit quantity decreases in the middle of a contract term.
Restriction settings appear for Developers to configure at Manage > Billing and Distribution > Products > product name | Edit > Editions | edition name. However, which ones appear depends on the following factors:
- marketplace settings, which Marketplace Managers configure and are referenced in the tables in this topic
- the revenue model and contract terms configured for a product
Some restrictions prevent specific actions. For example, increasing or decreasing unit quantities.
Other restrictions prevent changes that have specific outcomes. For example, unit quantity changes might be allowed if they do not result in an upgrade or downgrade.
Upgrades and downgrades​
Several restriction settings are related to subscription upgrades and downgrades. The definition of upgrade and downgrade depends on marketplace configuration. For infofrmation on definitions and different ways to determine if a plan or subscription change results in an upgrade or downgrade, see Subscription upgrades and downgrades.
How restriction settings are related​
Although not all restriction settings are visible to Developers on all marketplaces, restriction settings can appear for:
- the marketplace
- the edition
- each unit type (both unit type restrictions and unit type contract restrictions appear in the user interface)
- contract terms
A list of restriction settings is in the next section.
All restrictions are applied when users attempt to change subscriptions. When setting configurations conflict, the most restrictive setting takes priority. For example:
- When unit quantity increases are allowed, but an edition-level restriction prevents upgrades, users can increase unit quantities if the changes do not result in an upgrade (an increase in the value of the recurring order).
- When mid-contract downgrades are allowed, but an edition-level restriction prevents downgrades, users cannot downgrade subscriptions.
- When unit quantity increases are allowed, but a unit type contract restriction prevents mid-contract unit increases, users cannot increase unit quantities mid-contract.
- When downgrades are allowed at the edition level, but a contract term restriction prevents mid-contract downgrades, users cannot downgrade subscriptions during a contract term.
- When downgrades are restricted at the edition level, but a contract term restriction prevents mid-contract downgrades, users cannot downgrade subscriptions during or after a contract term.
Restriction settings​
There are many product settings, however, restriction settings collectively determine which changes users can make to subscriptions.
Marketplace Managers use the marketplace setting that appears in the right column to display or hide the setting for Developers.
Edition-level settings
Setting name | Applies to and appears for | Default | Configuration options and impact | Marketplace setting that determines setting visibility for Developer (configured by Marketplace Managers) |
---|---|---|---|---|
This edition can be upgraded | Any edition, with or without contract | Checked | Checked: Subscription upgrades are allowed Unchecked: Restriction enabled—Subscription upgrades are not allowed | Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Edition Restrictions | Enable edition level subscription restrictions Checked: Settings appear for Developers Unchecked: Settings hidden for Developers. For more information, see Configure subscriptions |
This edition can be downgraded | Any edition, with or without contract | Checked | Checked: Subscription downgrades are allowed Unchecked: Restriction enabled—Subscription downgrades are not allowed | Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Edition Restrictions | Enable edition level subscription restrictions Checked: Settings appear for Developers Unchecked: Settings hidden for Developers. For more information, see Configure subscriptions |
This edition can be canceled | Any edition, with or without contract | Checked | Checked: Subscription cancellations are allowed Unchecked: Restriction enabled—Subscription cancellations are not allowed | Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Edition Restrictions | Enable edition level subscription restrictions Checked: Settings appear for Developers Unchecked: Settings hidden for Developers. For more information, see Configure subscriptions |
Unit Type settings
Setting name | Applies to and appears for | Default | Configuration options and impact | Marketplace setting that determines setting visibility for Developer (configured by Marketplace Managers) |
---|---|---|---|---|
Allow customers to decrease units | Any unit type, with or without configured contract terms | Checked | Checked: Unit quantity decreases are allowed Unchecked: Restriction enabled—Unit quantity decreases are not allowed | Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Subscriptions | Edition Restrictions | Enable edition level subscription restrictions Checked: Settings appear for Developers Unchecked: Settings hidden for Developers. For more information, see Configure subscriptions |
Allow customers to increase units | Any unit type, with or without configured contract terms | Checked | Checked: Unit quantity increases are allowed Unchecked: Restriction enabled—Unit quantity increases are not allowed | Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Subscriptions | Edition Restrictions | Enable edition level subscription restrictions Checked: Settings appear for Developers Unchecked: Settings hidden for Developers. For more information, see Configure subscriptions |
Unit Type Contract Restriction settings
Setting name | Applies to and appears for | Default | Configuration options and impact | Marketplace setting that determines setting visibility for Developer (configured by Marketplace Managers) |
---|---|---|---|---|
Contract Restrictions | Block user from increasing units | Editions with recurring and tiered pricing, and configured contract terms | Unchecked | Checked: Restriction enabled—Unit quantity increases are not allowed mid-contract. During the update subscription workflow, a message notifies users that the contract does not allow them to change the subscription mid-contract, and that the changes will take effect after the current contract ends. Unchecked: Unit quantity increases are allowed and applied mid-contract. | Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Contract Restrictions | Allow developers to configure contract restrictions per price Checked: Settings appear for Developers Unchecked: Settings hidden for Developers. For more information, See Configure contracts |
Contract Restrictions | Block user from decreasing units purchased with original contract | Editions with recurring and tiered pricing, and configured contract terms | Unchecked | Checked: Restriction enabled—Unit quantity decreases are not allowed mid-contract if they decrease the quantity to fewer than the original quantity purchased. However, if the unit quantity was previously increased, decreases are allowed with the same condition: the total quantity cannot be fewer than the original quantity purchased. During the update subscription workflow, a message notifies users that the contract does not allow them to change the subscription mid-contract, and that the changes will take effect after the current contract ends. Unchecked: Unit quantity decreases are allowed and applied mid-contract. | Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Contract Restrictions | Allow developers to configure contract restrictions per price Checked: Settings appear for Developers Unchecked: Settings hidden for Developers. For more information, See Configure contracts |
Contract Restrictions | Block user from decreasing units | Editions with recurring and tiered pricing, and configured contract terms | Unchecked | Checked: Restriction enabled—Unit quantity decreases are not allowed mid-contract. During the update subscription workflow, a message notifies users that the contract does not allow them to change the subscription mid-contract, and that the changes will take effect after the current contract ends. Unchecked: Unit quantity decreases are allowed and applied mid-contract. | Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Contract Restrictions | Allow developers to configure contract restrictions per price Checked: Settings appear for Developers Unchecked: Settings hidden for Developers. For more information, See Configure contracts |
Contract Term Restriction settings
Setting name | Applies to and appears for | Default | Options and impact | Marketplace setting that determines setting visibility for Developer (configured by Marketplace Managers) |
---|---|---|---|---|
Block edition upgrades for subscriptions with active contracts | Editions with recurring and tiered pricing, and configured contract terms | Unchecked | Checked: Restriction enabled—Subscription upgrades are not allowed mid-contract. Mid-contract changes that result in upgrades are saved and applied after the contract term ends. During the update subscription workflow, a message notifies users that the contract does not allow them to change the subscription mid-contract, and that the changes will take effect after the current contract ends. Unchecked: Unit quantity increases are allowed and applied mid-contract. | Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Contract Restrictions | Block edition upgrades for subscriptions with active contracts Checked: Setting hidden for Developers Unchecked: Setting appears for Developers. For more information, see Configure contracts |
Block edition downgrades for subscriptions with active contracts | Editions with recurring and tiered pricing, and configured contract terms | Unchecked | Checked: Restriction enabled—Subscription downgrades are not allowed mid-contract. Mid-contract changes that result in downgrades are saved and applied after the contract term ends. During the update subscription workflow, a message notifies users that the contract does not allow them to change the subscription mid-contract, and that the changes will take effect after the current contract ends. Unchecked: Unit quantity decreases are allowed and applied mid-contract. If AppDirect has enabled delayed downgrades for your marketplace, when customers downgrade, the downgrade takes effect immediately, but the associated billing change is effective with the next billing cycle (no prorated credit is issued). See Delayed downgrades. | Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Contract Restrictions | Block edition downgrades for subscriptions with active contracts Checked: Setting hidden for Developers Unchecked: Setting appears for Developers. For more infofrmation, see Configure contracts |
Block switch to shorter contract | Editions with recurring and tiered pricing, and configured contract terms | Unchecked | Checked: Restriction enabled—Subscriptions cannot be changed to plans with shorter or no contracts. Unchecked: Subscriptions can be changed to plans with shorter or no contracts. | Not applicable. Setting is always visible for Developers. |
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