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Edition, unit, and contract restrictions

đź“ť Note: If the AppDirect logo appears in the upper-left corner of the page, when Manage > Marketplace appears in this topic, click the grid icon > Switch to | Store, instead.

note

If the AppDirect logo appears in the upper-left corner of the page, when Manage > Billing and Distribution, or Manage > Developer appears in this topic, click the grid icon > Switch to | Distribution, instead.

In addition to the contract configuration options explained in Contracts, Developers can restrict the subscription changes that users are allowed to make. For example, restrictions can prevent plan upgrades, and prevent unit quantity decreases in the middle of a contract term.

Restriction settings appear for Developers to configure at Manage > Billing and Distribution > Products > product name | Edit > Editions | edition name. However, which ones appear depends on the following factors:

  • marketplace settings, which Marketplace Managers configure and are referenced in the tables in this topic
  • the revenue model and contract terms configured for a product

Some restrictions prevent specific actions. For example, increasing or decreasing unit quantities.

Other restrictions prevent changes that have specific outcomes. For example, unit quantity changes might be allowed if they do not result in an upgrade or downgrade.

Upgrades and downgrades​

Several restriction settings are related to subscription upgrades and downgrades. The definition of upgrade and downgrade depends on marketplace configuration. For infofrmation on definitions and different ways to determine if a plan or subscription change results in an upgrade or downgrade, see Subscription upgrades and downgrades.

Although not all restriction settings are visible to Developers on all marketplaces, restriction settings can appear for:

  • the marketplace
  • the edition
  • each unit type (both unit type restrictions and unit type contract restrictions appear in the user interface)
  • contract terms

A list of restriction settings is in the next section.

All restrictions are applied when users attempt to change subscriptions. When setting configurations conflict, the most restrictive setting takes priority. For example:

  • When unit quantity increases are allowed, but an edition-level restriction prevents upgrades, users can increase unit quantities if the changes do not result in an upgrade (an increase in the value of the recurring order).
  • When mid-contract downgrades are allowed, but an edition-level restriction prevents downgrades, users cannot downgrade subscriptions.
  • When unit quantity increases are allowed, but a unit type contract restriction prevents mid-contract unit increases, users cannot increase unit quantities mid-contract.
  • When downgrades are allowed at the edition level, but a contract term restriction prevents mid-contract downgrades, users cannot downgrade subscriptions during a contract term.
  • When downgrades are restricted at the edition level, but a contract term restriction prevents mid-contract downgrades, users cannot downgrade subscriptions during or after a contract term.

Restriction settings​

There are many product settings, however, restriction settings collectively determine which changes users can make to subscriptions.

Marketplace Managers use the marketplace setting that appears in the right column to display or hide the setting for Developers.

Edition-level settings

Setting nameApplies to and appears forDefaultConfiguration options and impactMarketplace setting that determines setting visibility for Developer (configured by Marketplace Managers)
This edition can be upgradedAny edition, with or without contractCheckedChecked: Subscription upgrades are allowed
Unchecked: Restriction enabled—Subscription upgrades are not allowed
Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Edition Restrictions | Enable edition level subscription restrictions

Checked: Settings appear for Developers
Unchecked: Settings hidden for Developers.
For more information, see Configure subscriptions
This edition can be downgradedAny edition, with or without contractCheckedChecked: Subscription downgrades are allowed Unchecked: Restriction enabled—Subscription downgrades are not allowedManage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Edition Restrictions | Enable edition level subscription restrictions

Checked: Settings appear for Developers
Unchecked: Settings hidden for Developers.
For more information, see Configure subscriptions
This edition can be canceledAny edition, with or without contractCheckedChecked: Subscription cancellations are allowed Unchecked: Restriction enabled—Subscription cancellations are not allowedManage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Edition Restrictions | Enable edition level subscription restrictions

Checked: Settings appear for Developers
Unchecked: Settings hidden for Developers.
For more information, see Configure subscriptions

Unit Type settings

Setting nameApplies to and appears forDefaultConfiguration options and impactMarketplace setting that determines setting visibility for Developer (configured by Marketplace Managers)
Allow customers to decrease unitsAny unit type, with or without configured contract termsCheckedChecked: Unit quantity decreases are allowed
Unchecked: Restriction enabled—Unit quantity decreases are not allowed
Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Subscriptions | Edition Restrictions | Enable edition level subscription restrictions

Checked: Settings appear for Developers
Unchecked: Settings hidden for Developers.
For more information, see Configure subscriptions
Allow customers to increase unitsAny unit type, with or without configured contract termsCheckedChecked: Unit quantity increases are allowed Unchecked: Restriction enabled—Unit quantity increases are not allowedManage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Subscriptions | Edition Restrictions | Enable edition level subscription restrictions

Checked: Settings appear for Developers
Unchecked: Settings hidden for Developers.
For more information, see Configure subscriptions

Unit Type Contract Restriction settings

Setting nameApplies to and appears forDefaultConfiguration options and impactMarketplace setting that determines setting visibility for Developer (configured by Marketplace Managers)
Contract Restrictions | Block user from increasing unitsEditions with recurring and tiered pricing, and configured contract termsUncheckedChecked: Restriction enabled—Unit quantity increases are not allowed mid-contract.
During the update subscription workflow, a message notifies users that the contract does not allow them to change the subscription mid-contract, and that the changes will take effect after the current contract ends.
Unchecked: Unit quantity increases are allowed and applied mid-contract.
Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Contract Restrictions | Allow developers to configure contract restrictions per price

Checked: Settings appear for Developers
Unchecked: Settings hidden for Developers.
For more information, See Configure contracts
Contract Restrictions | Block user from decreasing units purchased with original contractEditions with recurring and tiered pricing, and configured contract termsUncheckedChecked: Restriction enabled—Unit quantity decreases are not allowed mid-contract if they decrease the quantity to fewer than the original quantity purchased.

However, if the unit quantity was previously increased, decreases are allowed with the same condition: the total quantity cannot be fewer than the original quantity purchased.

During the update subscription workflow, a message notifies users that the contract does not allow them to change the subscription mid-contract, and that the changes will take effect after the current contract ends.

Unchecked: Unit quantity decreases are allowed and applied mid-contract.
Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Contract Restrictions | Allow developers to configure contract restrictions per price

Checked: Settings appear for Developers
Unchecked: Settings hidden for Developers.
For more information, See Configure contracts
Contract Restrictions | Block user from decreasing unitsEditions with recurring and tiered pricing, and configured contract termsUncheckedChecked: Restriction enabled—Unit quantity decreases are not allowed mid-contract. During the update subscription workflow, a message notifies users that the contract does not allow them to change the subscription mid-contract, and that the changes will take effect after the current contract ends. Unchecked: Unit quantity decreases are allowed and applied mid-contract.Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Contract Restrictions | Allow developers to configure contract restrictions per price

Checked: Settings appear for Developers
Unchecked: Settings hidden for Developers.
For more information, See Configure contracts

Contract Term Restriction settings

Setting nameApplies to and appears forDefaultOptions and impactMarketplace setting that determines setting visibility for Developer (configured by Marketplace Managers)
Block edition upgrades for subscriptions with active contractsEditions with recurring and tiered pricing, and configured contract termsUncheckedChecked: Restriction enabled—Subscription upgrades are not allowed mid-contract. Mid-contract changes that result in upgrades are saved and applied after the contract term ends. During the update subscription workflow, a message notifies users that the contract does not allow them to change the subscription mid-contract, and that the changes will take effect after the current contract ends. Unchecked: Unit quantity increases are allowed and applied mid-contract.Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Contract Restrictions | Block edition upgrades for subscriptions with active contracts
Checked: Setting hidden for Developers
Unchecked: Setting appears for Developers.
For more information, see Configure contracts
Block edition downgrades for subscriptions with active contractsEditions with recurring and tiered pricing, and configured contract termsUncheckedChecked: Restriction enabled—Subscription downgrades are not allowed mid-contract. Mid-contract changes that result in downgrades are saved and applied after the contract term ends. During the update subscription workflow, a message notifies users that the contract does not allow them to change the subscription mid-contract, and that the changes will take effect after the current contract ends. Unchecked: Unit quantity decreases are allowed and applied mid-contract. If AppDirect has enabled delayed downgrades for your marketplace, when customers downgrade, the downgrade takes effect immediately, but the associated billing change is effective with the next billing cycle (no prorated credit is issued). See Delayed downgrades.Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality > Contract Restrictions | Block edition downgrades for subscriptions with active contracts
Checked: Setting hidden for Developers
Unchecked: Setting appears for Developers.
For more infofrmation, see Configure contracts
Block switch to shorter contractEditions with recurring and tiered pricing, and configured contract termsUncheckedChecked: Restriction enabled—Subscriptions cannot be changed to plans with shorter or no contracts. Unchecked: Subscriptions can be changed to plans with shorter or no contracts.Not applicable. Setting is always visible for Developers.

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