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Configure discounts

When a discount results in a negative amount owing from a customer, you can specify that this amount is to be used as a credit on the customer's next bill.

To configure credits from excess discounts

📝 Note: This documentation page may refer to Manage > Marketplace in navigation steps. If the Manage option is not available in your navigation, click the grid icon on the top-left corner of your header and click Marketplace.

  1. Go to Manage > Marketplace > Settings > BILLING SETTINGS | Billing Functionality.
  2. Scroll to the Discounts section.
  3. Select Allow fixed-price discount as a credit to allow discounts greater than the purchase price of an order to be stored as a credit for the customer's account. The credit is automatically applied to the next purchase.
  4. Click Save Settings.

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