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Cancel Google Cloud Platform subscriptions

⚠️ Warning:
GCP is in early adopter status, and the features described here are at varying stages of completion. Details and documentation might change. If you have questions, contact your AppDirect technical representative.

We are actively soliciting feedback from early adopters. To provide feedback on this document, contact the Technical Publications team at Techpubs@appdirect.com.

You can cancel subscriptions (if contract terms permit it) effective at the end of the next billing cycle or today.

The AppDirect-enabled Delayed Cancellation feature allows you to schedule a cancellation to be effective on a future date. If you require the Delayed Cancellation feature and it is not turned on, contact your AppDirect technical representative.

To cancel a Google Cloud Platform subscription

  1. Go to Account > Applications. The Manage Apps page opens and displays a list of applications to which your company is subscribed.

    Caution: If a product was created as a single-user product, users can only purchase it directly from the marketplace and it is not listed in the Applications list on any of the pages where a Company Administrator can assign applications. Additionally, a Company Administrator cannot cancel a single-user product subscription on behalf of a user. To cancel a single-user product, the user who purchased it goes to their MyApps page, clicks the gear icon, then clicks Cancel subscription.

  2. Select Google Cloud Platform. Click Cancel Subscription.

  3. Click Yes. A cancellation request is sent to the Google Cloud Platform.

    1. On MyApps the tile for the Google Cloud Platform application is removed.
    2. On the Google Cloud Platform console, all users are removed from the project.

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