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Set up single sign-on

This section is for Company Administrators who configure company single sign-on (SSO) with an external SAML 2.0 identity provider (IdP)—for example, Active Directory or another SAML-based system. Users in your company can then sign in to the marketplace with corporate SSO credentials. In this model, the marketplace is the SAML service provider and your IdP authenticates users.

This is not the same as Edit SAML in producthelp, where AppDirect acts as the IdP for integrated applications.

Before you begin​

Both a Marketplace Manager and a Company Administrator must complete setup before company SSO works.

  1. Marketplace Manager — Enables company SSO for the marketplace and, when required, for your company. See Enable single sign-on. For a single company, the Marketplace Manager can set Enable Company Single Sign-on to Enabled on Manage > Marketplace > Dashboard | HOME > Companies > company | Settings.
  2. Company Administrator — After SSO is enabled for your company, configure your IdP details on the company Single Sign-On page (path below).

If COMPANY SETTINGS | Single Sign-On does not appear under Manage > Account > Company Settings, SSO is not enabled for your company. Contact your Marketplace Manager or AppDirect technical representative.

Where to configure SSO​

Manage > Account > Company Settings > COMPANY SETTINGS | Single Sign-On

📝 Note: By default, only companies with marketplace access can use company SSO unless the Marketplace Manager enables it for other companies. See Enable single sign-on.

Suggested order​

  1. Configure single sign-on — IdP settings and optional policies on the company Single Sign-On page.
  2. User identifier and attributes — Required SAML attributes and NameID behavior.
  3. Add attribute mapping and Add role mapping — When IdP attribute or role names differ from the marketplace.
  4. Single sign-on user flows — Login and invite behavior for SSO companies.
  5. Troubleshooting — Common misconfiguration and access denied cases.

Topics in this section​

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