Add role mapping

Company Administrators can map default user roles on their platform to user roles on their external identity provider’s platform. Role mapping applies to SAML identity provider integrations and is only required when the attribute names do not match—for example, if the default role is SYS_ADMIN but your company’s identity provider uses system.admin.

You can map the following roles:

• SYS_ADMIN
• BILLING_ADMIN
• USER
• CHANNEL_SUPPORT
• CHANNEL_PRODUCT
• SALES_SUPPORT
• RESELLER_MANAGER

This feature is available by default for all companies with marketplace access. See Define company access and default user roles for information about marketplace access.

To add role mapping

1. Go to Manage > Account > Company Settings > Company Settings | Single Sign On. The Single Sign-on configuration page opens.
2. Scroll to the Role Mapping section, then click Add Role Mapping. The role mapping pane opens.
3. From the drop-down list of AppDirect default roles, select a role to map.
4. In the corresponding role identifier field, enter your identity provider's name for the same role.
5. Click Save. Mapping for the selected role is complete.
6. (Optional). Continue mapping more roles as needed.