View and complete saved orders
Sales Support Representatives (SSRs) can save an order as a price quote during a purchase on behalf of a company. These saved orders can be viewed and converted into a purchase by any member of that company.
To view and complete saved orders
- Customers can take one or both of the following actions:
- Click the link in the notification email that is sent when the order is saved as a quote.
- Go to Manage > Account > Applications > Manage Manage Apps | Saved Orders.
The Saved Orders page opens, and the table includes all price quotes for your company. Their assigned status is Pending Purchase.
- Click the row in the table of the product you want to purchase. The Manage Saved Order for
productName
appears. - Click the gear icon, then select Resume Order. The Billing Details page of the purchase flow opens.
- Complete the purchase flow like you would for any purchase.
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