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Reassign application ownership

Company Administrators and Billing Administrators can take ownership of a product assigned to another Company Administrator or Billing Administrator within the same company. Reassigned product ownership transfers the financial and subscription (upgrade, downgrade, and cancellation) responsibilities to the administrator performing the Take Ownership operation. The product assignments remain unchanged when ownership changes—any users to whom the product was assigned can still use the product—only the management responsibilities associated with the subscription change.

To take ownership of a product

  1. Go to Manage > Account > Applications > Applications | Manage Apps. The Manage Apps page appears.
  2. Click Manage > Manage Application next to the product of which you want to take ownership. The selected product's Manage Apps page appears. The current owner's name appears below the product name. The name links to the user's details page. The page also displays the usage details (the number of assigned users and the maximum number of allowed users).
  3. Click the gear icon, then select Take Ownership. The message appears confirming that the take ownership process has been initiated.
  4. Click Manage Application. The selected product's Manage App page appears. It displays your name in the User field.
  5. (Optional) Click Manage Apps (in the navigation path, top left). The Manage Apps page appears and displays your name as the product's owner.

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