Manage Microsoft pending companies

Marketplace Managers can create and link companies that were imported into their marketplace through Synchronize data. Data Sync synchronizes company data, and the primary contact for the Microsoft account, directly from Microsoft to a marketplace. These companies are first assigned a pending company state before they are added to your marketplace as a company.

Some pending companies have a green check mark beside the company name and a Link Company button. These companies are likely related to existing marketplace companies.

To manage pending companies

📝 Note: If the AppDirect logo appears in the upper-left corner of the page, when Manage > Marketplace appears in this topic, click the grid icon > Switch to | Store, instead.

1. Go to Manage > Marketplace > Home | Companies | Pending Companies. The Microsoft Pending Companies page opens.
   • The Created Date column displays the date on which the company was added to the Microsoft Pending Companies table.
   • By default, the table displays the most recently added company first. Click the Created On column to display the oldest company first.
   • The Company Name column displays the name of the company.
   • The Domain column displays the primary domain that is associated with this company.
   • The Source column displays the origin of the company that was imported through Company Sync.
   • Some companies might have a green check mark and a Link Company button in their rows. In this case, the AppDirect platform has determined that a corresponding marketplace company already exists.
   • Some companies do not have green check marks or Link Company buttons in their rows. In this case, there is no corresponding marketplace company, so you must create one. The company is only created and populated with the related data from Microsoft when you select the checkbox and click Create Selected.
2. (Optional) Click the row of a company to display a detailed view of the synchronized company. The following company information is displayed:
   • User—The primary user of the company. For Microsoft, this is either the billing or company profile user.
   • Address—The company address provided by the developer. For Microsoft, this is their billing or company profile.
   • Domains—(Reserved for future use.)
3. (Optional) If a row does not have a green check mark or a Link Company button, create the marketplace company.
   1. Select the checkbox next to the company.
   2. Click Create Selected.
      The following events occur:
      • A confirmation message appears.
      • The company is removed from the Microsoft Pending Companies table.
      • The company is added to the marketplace and can be managed at Manage > Marketplace > Home | Companies.
      • The company is synchronized with the Microsoft account. It includes company data and the primary Microsoft contact for the account.
4. (Optional) If a row has a green check mark and a Link Company button, link the pending company to an existing marketplace company.
   1. Click Link Company. The Link Companies page opens.
      The left pane displays the following information about the imported company:
      • Name—The marketplace name for a company
      • Date—The date the company was created on the external platform
      • Address—The address the marketplace has for this company
      • Users—The number of users that exist within the marketplace company
      • Source—The origin of the company that was imported using Company Sync
      • Domains—The primary domain that is associated with this company
        The right pane displays information about potential marketplaces companies.
   2. Click Compare next to a marketplace company name in the right pane. The Link Companies page displays information about the imported company and the marketplace company.
   3. Click Select next to a marketplace company name in the right pane. The following events occur:
      • A confirmation message appears.
      • The company is linked to the marketplace company.
      • The company is removed from the Microsoft Pending Companies table.
      • The company is added to the marketplace and can be managed at Manage > Marketplace > Home | Companies.