Manage domains

Company Administrators can view and manage domains. For information about selling domains in the marketplace see Sell domains.

In order for users to purchase a domain with a product on the marketplace, the marketplace must contain a domain provider and the product must be set up correctly for combined purchase. Company administrators can add a domain to a product as described in Add a domain to a product.

The following procedure describes how to manage:

• Canceling a domain—Cancel a subscription to a domain that was purchased through the marketplace. After you cancel a domain the subscription will not automatically renew.
• Unlinking a domain—Remove the link between a domain and the product associated with it. The subscription to the product and the domain remains. The subscription to the domain will automatically renew. You unlink a domain from a product when you want to associate a different domain with the product.
• Deleting a domain—You can only delete external domains, that is domains that were purchased outside the marketplace.

A domain that was purchased outside the marketplace may be added to a product during the combined purchase flow. A Company Administrator can add an external domain, that they own, to a product on their marketplace. At AppDirect we refer to domains that were purchased outside the marketplace as external domains.

On the Manage Domains page, external domains display the owner and linked apps.

To manage domains

1. Go to Manage > Account > Applications > Applications | Domains. The Manage Domains page opens. It displays a list of purchased and external domains.
2. (Optional) Search for the domain you want to view or manage. Each domain's summary displays some or all of the following details:
   • Domain name—Identifies the domain and links to the domain's details page. The details page includes Domain settings and DNS Management.
   • Renewal date—The date the domain will be automatically renewed. If the domain renewal date is close to the current date, or is not set to auto renew, the expiry date is displayed in red text.
   • Yearly Fee—A read-only field that displays the corresponding information.
   • Owner field—Displays the application owner and links to their user's detail page.
   • Linked Apps—Displays the number of applications that are linked to this domain.
   • Manage drop-down list—Contains options to manage the domain, view the billing history, and cancel a domain. For external domains the drop-down contains a single option to delete the domain.
3. (Optional) Click Manage > Manage. The following tabs display: Overview, Order History and Linked Apps. Privacy Protection appears only if the domain was purchased on the marketplace with privacy protection.
4. (Optional) Click Manage > View Order History. The billing order history is displayed.
5. (Optional) Click Manage | Cancel Domain. A dialog prompts you to confirm you want to cancel the domain and lose access to the linked apps. Click Confirm and a message appears indicating your domain was canceled.
6. (Optional) Click Manage | Unlink Domain. A dialog prompts you to confirm you want to unlink this domain from the application. Click Unlink Domain and a message appears indicating the association between the domain and the application is being removed. Once the unlink is complete the domain no longer appears in the domains list.
7. (Optional) Click Manage > Manage > Privacy Protection. The privacy protection status of this domain, that is available on the marketplace, is displayed. One of the following status is displayed:
   1. Buy Now—You can purchase privacy protection for this domain. Click Buy Now. Click the box to agree to the terms of service, privacy and refund policies, and click Add. Privacy protection is added to the domain.
   2. Remove—Domain privacy was purchased with the domain. Click Remove > Remove to remove domain privacy from the domain. You can purchase privacy protection for an additional charge at a later date.
8. (Optional) Note that this option is only visible when the automatic domain verification has failed. Click Manage | Verify Domain and the AppDirect platform retries domain verification.
9. (Optional) For external domains only. Click Manage | Delete Domain. A dialog prompts you to confirm you want to delete the association to the external domain. Click Confirm and the association to the domain is removed. A message appears indicating the domain was removed from your domains. The domain you removed no longer appears in the domains list.