Microsoft perpetual software products

❗ Important: The documentation in this topic refers to a feature or product that is currently in Early Availability status. Features in Early Availability status are only available in production to a limited number of customers based on fit with specific use cases. For more information about Early Availability status, see Product lifecycle phases. If you would like to use the product capabilities described here during the Early Availability phase, contact your AppDirect technical representative.

Marketplace Managers can add Microsoft perpetual software products with to the catalog, and sell these products to customers. These products can be purchased multiple times on a marketplace.

Before creating the product, Marketplace Managers can retrieve Microsoft offer information from the Microsoft price list and offer matrix on the Microsoft Partner Center.

📝 Note: AppDirect must enable some settings. Contact your AppDirect technical representative for more information.

Prerequisites for creating and selling all Microsoft products:

• Create a CSP service account on the Microsoft Partner Center
• Integrate your marketplace with the Microsoft Partner Center

When end users purchase Microsoft perpetual software products in the marketplace, the license keys are provisioned in the customer’s Microsoft tenant. A Microsoft Perpetual Software email notification with instructions on how to obtain the product key is sent from the AppDirect platform to the end user. The end user must coordinate with their Microsoft Administrator to get access to the product they purchased.

Microsoft perpetual software products have the following limitations:

• While Microsoft has some cancellation capabilities, cancellation is not supported on the AppDirect platform
• No renewal because they are a one time purchase
• Upgrades are not allowed
• Downgrades are not allowed
• Assignments are not allowed

See Create Microsoft perpetual software products for information on how to create a Microsoft perpetual software and product.