Disqualify leads as a Marketplace Manager

Marketplace Managers can disqualify any leads that have Submitted or Assigned status. Disqualified leads remain visible on the Leads page. You can therefore track leads that your organization received but that did not meet your requirements for approval.

To disqualify a lead

📝 Note: If the AppDirect logo appears in the upper-left corner of the page, when Manage > Marketplace appears in this topic, click the grid icon > Switch to | Store, instead.

1. Go to Manage > Marketplace > Home | Leads. The Leads page opens.
2. Click any lead with a Submitted or Assigned status. The selected lead’s details page appears.
3. Click Manage, then Disqualify. The lead status changes to Disqualified, and you can no longer modify or manage the lead. It remains in the table on the Leads page at Manage > Marketplace > Home | Leads. If the disqualified lead was assigned to a reseller company, its status is updated on the Leads page at Manage > Resellers > Deal Management | Leads (visible to Reseller Managers and Resellers)