Work with AppInsights widgets

Default dashboards organize metrics into widgets. You can filter and drill down on many widgets to review underlying data where the product supports it.

Time range

• Default dashboards typically show about the last 12 months of data where that range applies to the widget.
• Custom insights can use a longer range where your role allows (up to about three years in many marketplaces).

Data refresh and the current month

AppInsights refreshes analytics on an approximately 12-hour schedule. Charts and reports show data from the latest refresh. They do not update live as events happen in the Marketplace.

For month-based widgets and reports:

• The current calendar month can appear when the widget’s selected or default range includes it. Mid-month, you see partial values for that month as of the latest refresh.
• Figures for the month in progress stay incomplete until the month ends. They can change the next time data refreshes.
• Date ranges differ by widget (for example, rolling 12 months, a calendar month, or through the previous day). Use the range and labels shown on the widget or in the filter.

Numbers in AppInsights may not match real-time totals on other Marketplace pages (orders, quotes, subscriptions lists, and similar).

Filters and drill-down

Many widgets support filters and open a data table when you drill down from a chart.

If a custom visualization shows unexpected values, clear and reapply filters. For persistent issues, contact your AppDirect technical representative.

On custom dashboards, widget order follows the order widgets were added unless you rearrange the layout.

Read-only vs custom widgets

Default role dashboards are read-only. Users in roles that support Custom Insights can build additional visualizations. See Create custom insights. Developer-only users do not get Custom Insights; see AppInsights for Developers.

Related topics

• Use AppInsights
• Access AppInsights