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View users and user details

The Users page displays all users in your organization that have the Reseller user role. The table on the Reseller Users page includes each user's status, ID, name, creation date, company name, and email address. From there you can display each user's details page to view additional user information.

To view Reseller users and user details

  1. Go to Manage > Reseller > Partners > PARTNERS | Reseller Users.The Resellers Users page opens and displays all users assigned the Reseller role.

  2. (Optional) Click Show Filters to filter the users by Active or Inactive status, or by entering a creation date range.

  3. (Optional) Click Download CSV to download a file that contains user details.

    đź“ť Note: You can create a CSV file for up to 10,000 user records. If your list exceeds that number, narrow the list using search criteria or filters.

  4. Click any row in the Users table. The selected user's details page opens. In addition to the information summarized in the Users table, the page displays the following tables:

    • Managed Orders (Products and Editions views)—Displays all orders and order details for the selected user. Order details include order ID, creation date, status, user's company, product name, product edition (Edition view only), billing frequency, and the total fee for the order.
    • Managed Activity—Displays a log of all actions performed by, or on behalf of the selected user. Actions include company membership changes, product and role assignment, and purchases and upgrades.
      Additionally, each user's details page contains the Manage User button. The tasks associated with this button are described in the remaining topics in this section.

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