Physical goods

❗ Important: The documentation in this topic refers to a feature or product that is currently in Early Availability status. Features in Early Availability status are only available in production to a limited number of customers based on fit with specific use cases. For more information about Early Availability status, see Product lifecycle phases. If you would like to use the product capabilities described here during the Early Availability phase, contact your AppDirect technical representative.

Physical goods include the following product types:

• Hardware Service—A subscription-based product that a manufacturer or service provider owns and leases or rents to customers. Hardware services can be assigned to a single user or multiple users. This category includes hardware products which can be bundled with software, maintenance and installation services. The fee for software, maintenance and installation services is often usage-based—for example, for maintenance, monitoring, help desk, or other services.
• Physical Product—A physical product or recurring subscription that is owned and purchased by a single user. Physical products are tangible goods that you can touch and see. They can include phones, modems, USB keys, and so on.

The following terms are used in this documentation:

Fulfillment request—A Marketplace Manager’s request to a fulfillment service to process and ship a product.

Fulfillment service—A company that is responsible for stocking, packaging and shipping physical goods. Fulfillment services include dropshippers and other shipping providers.

Shipment—Goods to be shipped.

This section includes the following topics:

• Configure shipping
• Fulfill a purchase
• Shipping rates
• Shipping Address Autocomplete