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Pricing hierarchy

Multiple prices can be configured for products. When more than one price is configured, a product pricing hierarchy dictates which price applies to transactions: the highest-level price in the hierarchy that applies to the purchaser and is configured applies. Customers pay either the marketplace sale price or a custom price, and resellers purchase products at the wholesale price that is applicable to all resellers or a wholesale price unique to the reseller company.

The following table displays the pricing hierarchy.

Hierarchy levelPrice typePurchaserDescriptionSet byDefault priceConfiguration information
1 (Highest)Selling priceReseller customer priceSet for a specific purchase on quotes and during assisted sales. The price the customer pays.Marketplace Managers, Sales Support Representatives (SSRs), Resellers, Reseller ManagersWholesale price that applies to the Reseller (Wholesale price or Reseller company wholesale price)Marketplace Managers and SSRs:
Purchase products on behalf of users

Resellers:
Purchase products on behalf of customers, Quotes

Reseller Managers:
Quotes
2Reseller company wholesale priceResellerSet for a specific reseller company. The price the reseller company pays.Reseller ManagersWholesale priceManage the reseller catalog
3Wholesale priceResellerThe price that reseller companies pay.Marketplace ManagersMarketplace sale priceEdit marketplace pricing
4Marketplace sale priceCustomerThe price that marketplace customers pay.Marketplace ManagersDeveloper priceEdit marketplace pricing
5Developer priceMarketplaceThe price that Developers suggest marketplaces charge for the product.DevelopersEdit editions and pricing

When users do not manually set prices, the default prices shown in the table apply. For example, when Marketplace Managers do not set Marketplace sale prices, the Marketplace sale price is the Developer price which is also the price that marketplaces pay Developers. In this scenario, marketplaces earn no margin on sales.

The differences between prices in the hierarchy result from pricing markups. When users mark up prices, it affects sales revenue gains and losses. For example, when Marketplace Managers mark up a $10 Developer price by $5 to set a Marketplace sale price of $15 for a product, the marketplace sales revenue per unit increases by $5.

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