Disable reseller companies

Reseller Managers can disable reseller companies that are part of their reseller organization. Members of disabled companies cannot log in to their accounts or manage their existing subscriptions. Companies cannot not be deleted.

To disable a reseller company

1. Go to Manage > Reseller > Partners > Partners | Reseller Companies > {companyName}. The company's details page appears. The Enabled icon must be green for you to disable this company.
2. Click Manage Company, then select ​Disable Company. You are prompted to confirm that you want to disable this company.
3. Click Yes. A message confirms the company is disabled, and the green Enabled icon is now red and labeled Disabled.
4. (Optional) Click Manage Company, then select ​Enable Company when you want to enable the company.