Lead time visibility for hardware products in Checkout V2

^{Minor Upgrade}

❗ Important: This feature is currently in Preview. For more information on feature status, see Product lifecycle phases.

This release introduces lead time visibility for hardware products during Checkout V2, helping customers better understand estimated delivery timelines before completing a purchase.

When hardware products are added to the cart, the checkout page now displays the estimated delivery lead time directly alongside the product. The lead time is sourced from product configuration and displayed in days or weeks, depending on how it is defined for the SKU. This provides customers and advisors with clearer expectations about delivery timing before placing an order.

During the payment step, the estimated delivery window may also update based on the selected payment method. Some payment methods require additional processing time, and the checkout experience now communicates these potential delays with contextual messaging to ensure customers have an accurate view of expected fulfillment timelines.

Feature enablement

This feature is not enabled by default. Contact your AppDirect technical representative to request it.

Setting enablement

No setting enablement is required.

Documentation

Documentation will be updated with the release.