Invite your team

By default, each marketplace starts with only one available user account for the Marketplace Manager. However, as Marketplace Manager you can create user accounts for other members of your team.

• Invite users to your company—Send invitations for other team members to activate new user accounts.
• Assign roles to users—Specify the privileges and abilities that a user has on the marketplace.
• Create companies—Create new company definitions for your customers and partners.

To create a new user, you must enter the user's email address. The marketplace sends an email message with an activation link to this address. The user clicks the link to complete the user creation process.

Companies

In the marketplace, a company represents a business or other organization. Each user account in the marketplace is associated with a company, and each company must include at least one user.

The first company on a marketplace represents the marketplace owner, and its first user is created as the Marketplace Manager.

User roles

Each user has at least one role that determines what the user is able to do on the marketplace. Some roles you may need on your team include:

• Marketplace Manager—Enjoys top-level access to the marketplace, and can perform all marketplace administration tasks. The first Marketplace Manager can create other Marketplace Manager accounts to help with managing the marketplace.
• Product Support—Helps onboard new products to sell on the marketplace.
• Developer—Performs technical integration of a vendor's products for sale on the marketplace.
• Customer Support—Creates and manages new customer companies.
• Sales Support Representative (SSR)—Advises customers on products to buy, and makes purchases on their behalf.
• User—Has access to the marketplace as a customer, and can use applications that are assigned to them.

By default, all new users have the User role. You can assign other roles during user creation, or afterward, depending on the method used. A given user may have multiple roles.