Product types

Important: After you create a product, the product type cannot be changed.

Each product type has different characteristics.

Some products are stacked. A stacked product can have more than one active subscription and an end user can purchase a stacked product multiple times.

Note: Most product types are only available after they are enabled by AppDirect. To request a product type, contact your AppDirect technical representative.

Product type	Description	Stacked	Add credentials
Web App	This is the most commonly used type. It supports a full marketing profile, all billing capabilities, and a full integration.	No	Yes
Web Application (manual setup)	This type supports a full marketing profile and all billing capabilities. Integration is completed manually with email notifications. A Marketplace Manager or Developer marks the provisioning as completed. There is no API integration.	No	Yes
Stacked Editions Web App	A stacked product can have more than one active subscription and an end user can purchase a stacked product multiple times. It supports a full marketing profile, all billing capabilities, and a full integration.	Yes	Yes
Physical Product	A physical product or recurring subscription that is owned and purchased by a single user. Physical products are tangible goods that you can touch and see.	Yes	Yes
Hardware Service	A subscription-based product that a manufacturer or service provider owns and leases or rents to customers.	Yes	Yes
Download	Any product that you can deliver as an electronic file. It is limited to a single edition. This type has a full marketing profile, all billing capabilities, and a full integration.	No	Yes
Cloud Infrastructure and Services	Select this type when creating Azure Plan, Amazon Web Services (AWS) and Google Cloud Platform (GCP) products. If you don't see this product type, contact your AppDirect technical representative.	Yes	Yes

Web App and Stacked Editions Web App product types generate subscription events. See Subscription events.

Web Application (manual setup) product types do not have subscription events. Integration is completed manually with email. See Manual web app integration settings. To create a Manual Web App product, see Create Manual Web App products.

You can check if a product is stacked in your Production catalog. Click Show Filter and select the stackable filter.

Developers can manage the API credentials that they use for product integrations on the Credentials page. For more information, see Manage credentials.

If you select the Download (legacy) product type, and you create features for that product, the Features tab does not appear in the product profile.