New notifications for Microsoft Customer Agreement (MCA) attestation

^{Minor Upgrade}

Sales agents now receive automatic email notifications when a Microsoft Customer Agreement (MCA) attestation reaches a final outcome (accepted or expired). Before this change, agents had to open the Opportunities or Company Details page again to see whether attestation has been accepted. This created a gap in the workflow, particularly when multiple attestations were involved.

The marketplace sends a notification using Notifications V2 when Microsoft reports the attestation status so agents are notified as soon as the status is known without manual checks. Two new notifications support these alerts.

Feature enablement

This feature is not enabled by default. Contact your AppDirect technical representative to request it.

Setting enablement

No setting enablement is required.

Documentation

Documentation will be updated with the release.