General Availability (GA) - Adobe reseller validation for account management
Minor Upgrade
The Adobe reseller validation feature, previously announced in Release 663, is now Generally Available.
What’s New?
- Reseller validation is enforced during subscription purchase and update flows.
- Prevents linking subscriptions to a reseller different from the originally associated reseller.
- Blocks purchases and subscription updates when reseller validation fails.
Why does this matter?
Without reseller validation, customers could unintentionally create multiple accounts by purchasing subscriptions through different resellers. This GA release ensures account consistency and prevents downstream billing and account management issues.
Customer impact
- Prevents creation of duplicate customer accounts.
- Ensures subscriptions remain consistently associated with the correct reseller.
- Reduces confusion and support overhead during repeat purchases.
UI changes
Clear and contextual error messages are displayed when a different reseller is detected during subsequent Adobe purchases.
Feature enablement
No feature enablement is required.
Setting enablement
No setting enablement is required.
Documentation
No documentation updates are required.
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