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View and manage quotes

Complete the following procedure to view and edit the quotes created by Resellers on your marketplace.

To view and manage quotes

  1. Go to Manage > Reseller > Home | Quotes.
    The Quotes page opens and lists all existing quotes in a table.

  2. Click the quote that you want to negotiate, or reject. The Manage Quote page displays additional details about the selected quote including its current state. The following table lists the valid quote states and the options available on the gear icon drop-down list.

    StatusAvailable options
    Pending Sales Agent ReviewNone
    Pending PurchaseNone
    Pending User ApprovalNone
    Pending Provider ApprovalSend Wholesale Price
    Reject Quote
  3. Click the gear icon, then select one the following options:

    • Send Wholesale Price—Sends the wholesale price in response to a request for price change from a Reseller. You can optionally add a message to the Reseller when you send the wholesale price. The wholesale price is set in the Items table on the Manage Quotes page. Resellers view the wholesale price, and any messages you include, in their view of the Manage Quotes page.
    • Reject Quote—A confirmation message appearsmessage prompts you to confirm that you want to reject this custom price quote. Click Reject. The customer receives a notification that their custom price request was denied.

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