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Data type - Microsoft subscriptions

The following table describes the errors that may occur when migrating a Microsoft Subscriptions file, and how to resolve these errors.

Error codeError descriptionResolution
ROW_UNIDENTIFIABLEThere is no value in the subscription ID column.Provide a subscription ID.
DUPLICATE_RECORDThere are multiple Microsoft subscriptions being migrated with the same subscription ID.Ensure that each row in the Microsoft subscriptions file has a unique subscription ID.
MISSING_MOSI_CUSTOMERThere is no existing Microsoft customer with a value that matches the value in the MOSI customer ID column.Provide a MOSI customer ID that matches a Microsoft customer account.
MISSING_COMPANY_ENTITLEMENTThere is no company entitlement value with an external ID that matches the company entitlement external ID column.Provide a company entitlement external ID that matches a company entitlement.
MISSING_FIELD_MOSI_CUSTOMER_IDThere is no value in the MOSI customer ID column.Provide a MOSI customer ID value that matches a Microsoft customer account.
MISSING_FIELD_COMPANY_ENTITLEMENT_EXTERNAL_IDThere is no value in the company entitlement external ID column.Provide a company entitlement external ID that matches an existing company entitlement.
MISSING_FIELD_OFFER_IDThere is no value in the offer ID column.Provide an offer ID.
MISSING_FIELD_BILLING_IDThere is no value in the billing ID column.Provide a billing ID.
EMPTY_OR_INVALID_ORIGIN_APIThere is no value in the origin API column.Provide a value for origin API.
INVALID_OFFER_IDThere is no edition with an edition code that matches the value in the offer ID column.Provide a valid offer ID.

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